More Than a Service Company. We're a Team.
Jim, Owner | Plumbing & HVAC
James, Apprentice Plumber & HVAC Technician
James, Apprentice Plumber & HVAC Technician
With nearly 30 years of experience in the plumbing and HVAC industries, Jim founded Water Heater Medic on the belief that customers deserve honest service and quality workmanship. He enjoys solving complex problems, mentoring the next generation of tradespeople, and helping customers find solutions that fit their needs rather than simply selling products.
James, Apprentice Plumber & HVAC Technician
James, Apprentice Plumber & HVAC Technician
James, Apprentice Plumber & HVAC Technician
As Jim's son, James has grown up around the family business and is continuing the tradition by learning both plumbing and HVAC. He enjoys expanding his skills while helping customers with installations, repairs, and remodeling projects throughout Central Indiana.
Blake, Apprentice HVAC Technician
James, Apprentice Plumber & HVAC Technician
Blake, Apprentice HVAC Technician
Blake is developing his HVAC skills while supporting the team on heating, cooling, and plumbing projects. His willingness to learn and strong work ethic help keep projects moving efficiently and customers well served.
Our Support Team
Stephanie, Office Manager
Stephanie, Office Manager
Stephanie, Office Manager
If you've called Water Heater Medic, chances are you've already met Stephanie. As Office Manager, she's the friendly voice behind the phone and the person who helps keep every moving part of the business organized.
From scheduling appointments and supporting customers to managing payroll, accounting, human resources, and marketing, Stepha
If you've called Water Heater Medic, chances are you've already met Stephanie. As Office Manager, she's the friendly voice behind the phone and the person who helps keep every moving part of the business organized.
From scheduling appointments and supporting customers to managing payroll, accounting, human resources, and marketing, Stephanie helps ensure the team in the field can focus on what they do best while customers receive exceptional service every step of the way.
Lisa, Business Operations
Stephanie, Office Manager
Stephanie, Office Manager
Lisa manages the behind-the-scenes operations that keep Water Heater Medic moving forward. From marketing and website development to business operations and customer experience, she helps support the team so they can focus on providing outstanding service in the field.